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  1. ThinOptics
  2. Purchase Information

Purchase Information

Orders

  • How to Fill Your Prescription?
  • Coupon or Discount is not working
  • Payment Methods
  • How can I have the hold removed on my credit card since the transaction was declined/voided?

Shipping

  • How do I Track my Order?
  • How long before I can receive my prescription glasses order?
  • Do You Ship Orders Internationally?
  • Will I be notified when my order has shipped?
  • What are the Shipping Options and Charges?

Warranties, Exchanges, and Returns

  • Return Merchandise
  • How do I request a refund?
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