How do I contact Customer Service?

How to Contact Our Customer Care Team

We’re here to help! Please reach out to us using any of the following methods:

📞 Phone: 844-484-4667
Available Monday–Friday, 6:00 AM – 4:00 PM PST
(Press #2 to request a callback)

💬 Text: 844-484-4667
Available Monday–Friday, 6:00 AM – 4:00 PM PST

💻 Live Chat:
Visit our website and click "Help" at the bottom of the page to connect with a Live Chat Representative

📧 Email: support@thinoptics.com

🔄 Replacements/Warranty:
For product replacements or warranty claims, please call 844-335-5100
Available Monday–Friday, 6:00 AM – 4:00 PM PST